Baptcare Coasthaven Community stands as a leading provider of aged care in Norlane, offering comprehensive care services tailored to meet the diverse needs of senior residents. This modern facility delivers professional support within a welcoming environment, ensuring residents receive personalised attention while maintaining their dignity and independence.
The facility’s specialised care programs encompass a range of essential services, including expert dementia care delivered by qualified staff who understand the unique challenges faced by residents living with memory-related conditions. The dedicated palliative care program ensures compassionate support for residents requiring end-of-life care, with a focus on comfort and dignity.
Residents benefit from a comprehensive approach to daily living that includes:
Why Choose Baptcare Coasthaven Community for Aged Care in Norlane?
• 24/7 nursing care and support
• Specially designed dementia-friendly environments
• Individual care planning and regular health assessments
• Nutritionist-approved meal services
• Engaging social and recreational activities
• Professional allied health services
The residential aged care services are complemented by modern amenities and comfortable living spaces, creating an environment where residents can feel at home. With its commitment to excellence in care delivery and resident wellbeing, Baptcare Coasthaven Community continues to set high standards for aged care in Norlane, supporting seniors through every stage of their care journey.
Care Services at Baptcare Coasthaven Community
Baptcare Coasthaven Community in Norlane delivers comprehensive aged care services tailored to meet the diverse needs of elderly residents in the Geelong region. The facility specialises in providing personalised care solutions through its dedicated team of healthcare professionals and support staff.
Residents benefit from round-the-clock care with registered nurses and qualified care workers available 24/7. The facility maintains a strong focus on person-centred care, ensuring each resident receives support that aligns with their individual needs and preferences.
Specialised Dementia Care
The purpose-built dementia care wing at Baptcare Coasthaven Community provides a secure and supportive environment for residents living with dementia. Specially trained staff implement evidence-based dementia care programs, incorporating memory support activities and sensory stimulation within a safe and familiar setting.
• Secure memory support unit with monitored access
• Specially designed sensory gardens and walking paths
• Structured daily activities promoting cognitive engagement
• Dedicated dementia care specialists and support staff
Professional Palliative Care Services
The palliative care program at Baptcare Coasthaven Community focuses on providing comfort and dignity during end-of-life care. The facility’s experienced palliative care team works closely with residents and their families to deliver comprehensive support that addresses physical, emotional, and spiritual needs.
• Specialised pain management protocols
• Emotional and spiritual support services
• Family liaison and counselling support
• Dedicated palliative care rooms for privacy and comfort
Residential Aged Care Support
Permanent residential care at the Norlane facility encompasses a wide range of daily living assistance and healthcare services. Residents receive personalised care plans that are regularly reviewed and adjusted to accommodate changing needs.
• Assistance with personal care and daily activities
• Medication management and health monitoring
• Allied health services including physiotherapy and occupational therapy
• Nutritionist-designed meal plans catering to dietary requirements
• Social and lifestyle activities promoting wellbeing
Clinical care at Baptcare Coasthaven Community is supported by regular GP visits and specialist healthcare providers. The facility maintains strong connections with local hospitals and healthcare services in the Norlane area, ensuring comprehensive medical support is readily available when needed.
Accommodation & Amenities
Baptcare Coasthaven Community in Norlane offers contemporary residential accommodation designed to create a welcoming, home-like environment for seniors. The purpose-built facility features spacious private rooms with ensuite bathrooms, providing residents with comfort and dignity in their own personal space.
Each resident’s room comes equipped with modern amenities including built-in wardrobes, individual climate control, and emergency call systems for peace of mind. Large windows allow abundant natural light and many rooms offer pleasant views of the landscaped gardens or courtyards.
Shared Spaces and Social Areas
The facility features multiple comfortable lounge areas and sitting rooms where residents can socialise or enjoy quiet time. A dedicated activities room hosts regular social events and recreational programs, while the on-site café provides a welcoming space for catching up with family and friends.
• Spacious dining rooms with restaurant-style service
• Multiple indoor and outdoor sitting areas
• Library and reading nooks
• Entertainment and activities spaces
• On-site café
• Landscaped gardens with walking paths
Lifestyle Features
The Norlane facility incorporates thoughtful design elements to support residents’ independence and well-being. Wide corridors with handrails ensure safe mobility, while specially designed common areas encourage social interaction and community engagement.
• Hair and beauty salon
• Chapel/multi-faith room
• Private dining room for special family occasions
• Therapy rooms for allied health services
• Community vegetable garden
Safety and Accessibility
Baptcare Coasthaven Community prioritises resident safety with 24/7 staff presence and modern security systems. The facility is fully accessible with level flooring throughout and equipped with nurse call systems in all rooms and common areas.
For residents requiring specialised care, dedicated memory support units feature secure outdoor areas and specifically designed spaces that help create a safe and supportive environment for those living with dementia.
• 24-hour emergency call system
• Secure entry and exit points
• Wheelchair-friendly design
• Specially designed dementia care areas
• Modern fire safety systems
Pricing & Payment Information
Understanding the pricing structure for aged care at Baptcare Coasthaven Community in Norlane involves several key components that align with Australian aged care regulations. Residents have flexibility in how they arrange payment for their care and accommodation.
The exact costs for accommodation at Baptcare Coasthaven Community depend on factors including room type, location within the facility, and individual financial circumstances. All pricing is set according to government guidelines and requires an aged care assessment through My Aged Care before admission.
Payment Structure Options
• Refundable Accommodation Deposit (RAD) A lump sum payment
• Daily Accommodation Payment (DAP) Periodic payments
• Combination Payment Part RAD and part DAP
Additional fees may include the basic daily fee, means-tested care fee, and extra service fees for optional additional services. These are determined based on individual assessments and chosen services.
Financial Planning Considerations
Prospective residents are encouraged to seek independent financial advice before making accommodation payment decisions. The Department of Human Services conducts assets and income assessments to determine applicable fees and payment options.
Key Financial Points
• Basic daily fee is set at 85% of the single basic age pension
• Means-tested care fees are determined by individual circumstances
• Extra service fees may apply for additional amenities or services
• Payment arrangements must be finalised before admission
For current pricing information and personalised quotes specific to Baptcare Coasthaven Community’s accommodation options in Norlane, interested parties should contact the facility directly. Financial coordinators at the facility can provide detailed breakdowns of costs and payment scenarios based on individual circumstances.
Residents with questions about aged care costs and payment options can also seek guidance through:
• My Aged Care financial services
• Independent financial advisors
• Aged care advocacy services
• The Department of Human Services
Contact & Location
Baptcare Coasthaven Community is conveniently situated at 45 Robin Avenue in the heart of Norlane, Victoria 3214. The facility’s location provides easy access for families and visitors from surrounding northern Geelong suburbs.
Those interested in learning more about the accommodation and care services can reach the facility through multiple channels:
• Phone: 13 BAPTCARE (13 22 78)
• Website: baptcare.org.au
• Physical Address: 45 Robin Avenue, Norlane VIC 3214
Transport and Accessibility
The facility is easily accessible via public transport, with regular bus services stopping nearby. Ample parking is available for visitors arriving by car, including designated disabled parking spaces close to the main entrance.
Site Tours and Information
Prospective residents and their families are encouraged to arrange a personalised tour of the premises. During these visits, staff can provide detailed information about the facility’s specialised care services, including dementia and palliative care options.
For those researching aged care in Norlane, Baptcare Coasthaven Community’s friendly administrative team is available to answer queries about accommodation availability, care assessments, and the admission process.
Visiting Hours
| Day | Hours |
|---|---|
| Monday | 9 am-5 pm |
| Tuesday | 9 am-5 pm |
| Wednesday | 9 am-5 pm |
| Thursday | 9 am-5 pm |
| Friday | 9 am-5 pm |
| Saturday | 9 am-5 pm |
| Sunday | 9 am-5 pm |
Visiting hours may vary. It’s recommended to contact Baptcare Coasthaven Community directly to confirm or arrange visits outside these times, especially on public holidays.