Catholic Healthcare The Haven stands as a trusted provider of aged care in Mount Austin, delivering comprehensive care services within a supportive residential environment. The facility combines professional healthcare expertise with a warm, welcoming atmosphere that helps residents feel truly at home. Located in a peaceful neighbourhood, this modern aged care centre caters to seniors with varying levels of care requirements.
The facility’s dedicated team of healthcare professionals specialises in delivering personalised care that adapts to each resident’s unique needs. With a strong focus on maintaining dignity and independence, The Haven offers specialised dementia care services in purpose-designed areas, alongside both permanent residential care and flexible respite options for families seeking short-term support.
Why Choose Catholic Healthcare The Haven for Aged Care in Mount Austin?
• 24/7 registered nursing care and support
• Specialised dementia care in secure environments
• Short-term respite care services
• Regular lifestyle activities and social programs
• Modern, comfortable living spaces
• Nutritious, chef-prepared meals
The Haven’s approach to care emphasises both physical wellbeing and emotional support, with regular activities designed to keep residents engaged and connected to their community. The facility’s commitment to excellence in aged care in Mount Austin is demonstrated through its comprehensive range of services and dedication to creating a nurturing environment where residents can thrive.
Care Services at Catholic Healthcare The Haven
Catholic Healthcare The Haven in Mount Austin delivers comprehensive aged care services tailored to meet diverse resident needs. The facility specialises in providing dedicated dementia care, permanent residential aged care, and flexible respite care options for the Mount Austin community and surrounding areas.
Specialised Dementia Care Support
Residents living with dementia receive specialised support in a secure and purpose-designed environment. The dedicated memory support unit features clear wayfinding elements, sensory gardens, and activity spaces specifically created to enhance quality of life for those with cognitive challenges.
Permanent Residential Care
The permanent residential care program at Catholic Healthcare The Haven provides 24/7 support from qualified nursing staff. Residents benefit from personalised care plans that address individual medical, social, and lifestyle requirements while maintaining dignity and independence.
• Round-the-clock nursing care and supervision
• Assistance with daily living activities
• Regular health monitoring and medication management
• Allied health services coordination
Flexible Respite Care Options
Short-term respite care services are available to support families and carers who need a temporary break. The facility offers both planned and emergency respite care, subject to bed availability, allowing carers to rest assured their loved ones receive professional care in a supportive environment.
Additional Care Services
• Personalised lifestyle programs
• Nutritionist-approved meal services
• Social and recreational activities
• Spiritual and pastoral care support
• Regular health assessments
Care services at the Mount Austin facility are delivered by qualified staff who undergo regular professional development to maintain high standards of care. Residents’ families are encouraged to participate in care planning discussions to ensure services align with individual preferences and requirements.
Accommodation & Amenities
Catholic Healthcare The Haven in Mount Austin provides a welcoming residential environment designed to meet the diverse needs of seniors requiring permanent or respite care. The facility features thoughtfully appointed private and companion rooms, each crafted to create a comfortable, home-like atmosphere for residents.
Situated in the heart of Mount Austin, the residential complex offers spacious, climate-controlled living areas that maintain comfortable temperatures throughout Wagga Wagga’s varying seasons. Each room comes equipped with modern emergency call systems and private ensuite bathrooms, ensuring both safety and dignity for residents.
Room Features
• Built-in wardrobes with ample storage space
• Individual climate control systems
• Modern electric beds with pressure-relieving mattresses
• Television and telephone connection points
• Private ensuite bathrooms with accessibility features
Common Areas and Social Spaces
The Haven features multiple communal areas designed to encourage social interaction and community engagement. Residents can enjoy access to:
• Light-filled dining rooms with garden views
• Comfortable lounges with flat-screen televisions
• Dedicated activity spaces for group programs
• Well-maintained gardens with covered seating areas
• On-site chapel for spiritual services
Lifestyle Amenities
The facility offers various amenities to support daily living and enhance quality of life, including:
• Professional on-site hairdressing salon
• Library corner with large-print books
• Landscaped courtyards for outdoor relaxation
• Private dining room for family gatherings
• Professional laundry services
For residents requiring specialised care, The Haven provides secure dementia-specific areas with additional safety features and sensory elements designed to create a supportive environment. These spaces maintain the same high standard of comfort while incorporating specific design elements that promote independence and familiarity.
Additional Features
• 24/7 staff presence and security systems
• Physiotherapy and exercise room
• Visitor parking facilities
• Wheelchair-accessible pathways throughout
• Air-conditioning in all common areas
The Haven’s Mount Austin location offers convenient access to local medical facilities and community services, making it an ideal choice for seniors seeking quality aged care accommodation in the Wagga Wagga region.
Pricing & Payment Information
Residents at Catholic Healthcare The Haven in Mount Austin can access various payment arrangements designed to suit different financial circumstances. The facility follows the standard Australian aged care pricing framework, with costs typically comprising basic daily fees, means-tested care fees, and accommodation payments.
Accommodation payments at The Haven can be structured as either a Refundable Accommodation Deposit (RAD), Daily Accommodation Payment (DAP), or a combination of both. The exact amounts depend on factors such as room type, location within the facility, and available amenities.
Basic Fee Structure
• Basic Daily Fee (set at 85% of the single pension)
• Means-tested Care Fee (determined by Services Australia assessment)
• Accommodation Costs (varying by room type and payment method chosen)
Before entering Catholic Healthcare The Haven, prospective residents must complete a My Aged Care assessment to determine eligibility and potential government support. This assessment also helps establish the level of means-tested contributions required.
Payment Flexibility
• Lump sum payment options (RAD)
• Daily payment arrangements (DAP)
• Combined RAD/DAP payments
• Regular monthly instalments
Financial hardship assistance may be available through Services Australia for eligible residents. The facility’s administration team can provide guidance on accessing these support options.
For current pricing information and personalised payment calculations, interested parties should contact Catholic Healthcare The Haven directly. Accommodation prices and payment arrangements are subject to change and should be confirmed with the facility.
Additional Considerations
• Extra service fees may apply for additional amenities or services
• Government supplements available for eligible residents
• Financial advice from an independent expert is recommended
• Payment arrangements must be finalised before admission
The Mount Austin facility maintains transparency in its pricing structure, adhering to all government regulations regarding aged care fees and charges. Prospective residents and their families are encouraged to schedule a consultation to discuss specific financial arrangements and available room options.
Contact & Location
Catholic Healthcare The Haven is conveniently situated at 156 Bourke Street in the heart of Mount Austin, NSW 2650. The facility’s location provides easy access for families and visitors from surrounding Wagga Wagga suburbs.
For enquiries about accommodation or to discuss specific care needs, the dedicated admissions team can be reached on 1800 225 474. This toll-free number connects directly to knowledgeable staff who can provide detailed information about the facility’s services and availability.
Getting in Touch
• Phone: 1800 225 474 (toll-free)
• Address: 156 Bourke Street, Mount Austin NSW 2650
• Website: Catholic Healthcare network
The facility welcomes enquiries about their specialised care services, including permanent residential care, dementia support, and respite options. Prospective residents and their families are encouraged to schedule a personalised tour to experience the environment firsthand.
Location Access
The Haven’s location in Mount Austin offers good accessibility via public transport and private vehicle. Ample parking is available for visitors, and the facility is wheelchair-accessible throughout. The main entrance features a covered drop-off area for comfortable arrival in all weather conditions.
For those seeking quality aged care in Mount Austin, Catholic Healthcare The Haven’s admissions team is ready to assist with information about availability, the admission process, and accommodation options that best suit individual care requirements.
Visiting Hours
| Day | Hours |
|---|---|
| Monday | 9 am-4 pm |
| Tuesday | 9 am-4 pm |
| Wednesday | 9 am-4 pm |
| Thursday | 9 am-4 pm |
| Friday | 9 am-4 pm |
| Saturday | Closed |
| Sunday | Closed |
Visiting hours may vary. It’s recommended to contact Catholic Healthcare The Haven directly to confirm or arrange visits outside these times, especially on public holidays.